Home » Peloton’s Tread+ temporarily needs a subscription, but a fix is on the way
Tech

Peloton’s Tread+ temporarily needs a subscription, but a fix is on the way

Kris Holt

has temporarily moved the basic running mode of Tread+ behind a paywall for safety reasons. However, the company is waiving subscription fees for three months while it works on a fix to make the Just Run mode available without a membership.

Owners of the treadmill, which costs north of $4,000, were previously able to select a “Just Run” option so they could use the machine without having to pay for the $39 subscription. The membership includes live classes and other workout features.

A recent update moved the Just Run button behind Tread Lock, which is a subscriber-only safety feature. A number of injuries and a death have been reported in connection with Peloton’s treadmills.

Peloton added the Tread Lock passcode feature “to secure Tread+ against unauthorized access.” In May, the company of its treadmills in the US and Canada. As part of an agreement with the US Consumer Product Safety Commission (CPSC), Peloton also said it would no longer sell Tread or Tread+ in the US following the safety issues.

The company is “working on updates to Tread Lock that will allow us to make Tread Lock and Just Run available without a Peloton Membership.” It told it’s lifting membership fees for everyone for a few months so they can still use their Tread+ in the meantime.

Still, some users expressed anger about the move. According to , one suggested their Tread+ would be “a paperweight” without a subscription, and others . While Peloton is doing the right thing by giving users a free Tread+ subscription, the controversy shows the company could have done a better job communicating with customers about this change.

All products recommended by Stock Market Pioneer are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.

About the author

mm

Janice Tilson

Janice has been phenomenal in the success of Stock Market Pioneer. She is the super dedicated types, always glued to her computer. She talks less, but when it comes to work, she is behind none. She is a tech geek and contributes to the technology section of Stock Market Pioneer.

Add Comment

Click here to post a comment

Your email address will not be published. Required fields are marked *